For the past year, I worked on cybersecurity for Vodafone’s consumer apps for more than 45 million people. In a world where security is often seen as a blocker, we proved it can be an enabler with Usable Security: We accelerated product delivery, reduced friction, and even cut costs.
Some highlights:
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No more endless emails with the same topics! We created agentic AI solutions to support our teams with common requests. Therefore, our consultancy can focus on topics that matter most: Where the AI won’t help and real expertise is needed.
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Turning complex topics into snackable content: We launched the 15-minute video series “Security Snack”, explaining cyber security topics for everyone. The result? Our developers write more secure code, and we built an internal education resource for thousands of engineers worldwide.
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Making security work: We optimized internal cybersecurity processes to speed up product delivery. Security becomes an enabler and not a blocker. As a bonus, we cut operational costs by six figures.
This is just the beginning. We’ll keep making sure our products stay secure and user-friendly for both customers and employees.
Your turn: What’s one way you’ve made security more usable in your org? Share your wins (or lessons learned) below, let’s crowdsource the best practices!
